from 893 CNY
Excellent
What was good
Location, room design and layout, breakfast corona-safe, direct access to thermal baths.
What was bad
1. info on site was not clear that there was no swimming pool in the hotel, and that kids under 15 were not allowed in the thermal baths because of corona. 2. receptionist on arrival was cold and unconsiderate towards non-availability of pool access for kids. she said I could cancel booking, but would not receive any refund. she could have handled the situation in a much more diplomatic and pleasant way, considering our disappointment. 3. very few staff. one receptionist who was very busy and no porters to offer assistance. 4. the staff in the restaurant were friendly but inexperienced. I did not see any supervisor or manager in the hotel during our stay.
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Place Royale 39, Spa
Location
Plans for the journey: have a rest and enjoy! Resort «Van der Valk Hotel Spa» is located in Spa. This resort is located in the very center of the city. Before going to bed, you can walk around the main landmarks of the city. You can take a walk and explore the neighbourhood area of the resort. Places nearby: Theater Aachen, Aachener Tierpark Euregiozoo and Aachen Cathedral.
At the resort
Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone.
The beauty and wellness services: a massage room, a sauna and a spa center. Sports fans will be able to enjoy a fitness center and a gym. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a barbeque area. In the hotel, you can arrange a business meeting, a board meeting, and even a job as there is a conference hall and meeting and presentation facilities.
Want to have an excursion? Consult the tour assistance desk of the resort. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, dry cleaning, ironing, press and a safe-deposit box. The staff of the resort will be happy to talk to you in English, German and French.
Room amenities
In the room, for you, there is a shower, a TV, a mini-bar and a bathrobe. The room equipment depends on its category.
Facts about the hotel
Year of construction
2004
Type of electrical socket
Type E
230 V / 50 Hz
Number of rooms and floors
120 rooms • 4 floors
paid for separately
paid for separately
paid for separately
paid for separately
paid for separately
paid for separately
Check-in |
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15:00 – 00:00 |
Check-out |
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Until 12:00 |
Deposit type | Price |
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- | 50 EUR per room per night |
for pets | 25 EUR per guest for the entire period of stay |
Maximum number | Price |
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Must be clarified on the spot | 30 EUR per guest per night |
Maximum number | Price |
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Must be clarified on the spot | 30 EUR per guest per night |
Availability | Price |
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Any pets are allowed | 25 EUR per each pet for the entire period of stay |
Information about the type of meals included in the price is indicated in the rate details.
The number of extra beds depends on the room category. Guests must take a look at the information about the size of the selected room.
Guests are required to show a credit card on their arrival. The details of this card must match the ones of the reservation's holder.
In case of advance payment required, the credit card used to pay the deposit must be in the name of guest and presented at time of check in.
Following the Belgium Alert level 3 maintained, local authorities ask us to make copy of each guest's ID card or passport.
Access to Les Thermes de Spa and treatments are available with supplement. Guests have to book in advance to ensure spa treatment availability. Children over 6 are allowed in the spa.
In order to guarantee availability in the Brasserie, guests are advised to reserve a table in advance. |
In cash | By bank card |
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In the currency of the hotel — EUR |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
Excellent
Based on 1801 reviews from guests around the world
Cleanliness
9
Hygiene products
Location
7
Meals
10
Value for money
6,8
Room
5,5
Service
7,3
Wi-Fi quality
10
Registered service mark in the European Union