Mercure Townsville

What a fantastic stay we have had at the Mercure Townsville. Make no mistake the executive level are taking this already great Mercure to the next level with state of the art resort facilities including a plethora of event and conference space, refurbished rooms, on site Celsius restaurant with a devine selection of entrees, mains and deserts. The grounds are impeccably maintained with some rooms overlooking the lake from a spacious balcony with chairs and tables, often missing. The Mercure resort has a pool and spa space wrapping around the main bar and restaurant space adding to a wonderful oasis feel while you dine or indeed indulge in a spa and dip in the pool or a ice cold beverage from the very nearby well stocked bar. Room was extremely spacious, impeccably clean, modernised, comfortable beds, large tv and large bathroom and most importantly an amazing air con! Probably the biggest asset of the Mercure is the amazing Staff! A massive thank you to Alley in reception for your very kind and understanding support for our disaster work. Having the comfort of the Mercure after our field work was heaven sent and we appreciate so much that we had somewhere to rejuvenate when so many didn’t. Shout also to Hailey, and Ria-Jai. It would be remiss of me to not mention the most amazing F&B staff who feel now more like family then hosts and servers. This includes the most lovely fellow Aquarian Bobbi followed by Harrison, Abbey, Faith, Valentina, Daniella, Belan. Shout out to Yvonne from housekeeping and a special shout out to Matteo ciao! Thank you for the awesome breakfasts and lastly a huge thank you to Benny the Masterchef for putting together an amazing spread for dinner including one of the best cooked rib eye fillet I have ever had. The food here at the Mercure really has to be experienced and I can’t rate the Mercure highly enough if staying anywhere in the area. Close to the airport and city centre with lots of on site facilities to enjoy. The Mercure is really transitioning into modern guest focused accommodation and all at a great price point. I was particularly impressed with the recognition of all tiers of the Accor loyality program. Comp parking, tennis courts, pool spa food wow you will not even want to leave! Thank you team Mercure and all the staff I didn’t get a chance to meet. Can’t wait to return under better circumstances. Dean from Melbourne.