Name: Hotel Infotur
Address: Praia Amelia, Namibe, Namibe, Namibe, NULL, Angola
Rating: 6

Air conditioning

Smoke-free property

Reception desk

General

Non-smoking rooms

Room service

Fridge

Hairdryer

Shower/Bathtub

Shower

Safe (in room)

Toiletries

Rooms

Safe-deposit box

Luggage storage

Telephone

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Meals

Free Wi-Fi

Free internet

Internet

Multi-language staff

Languages Spoken

Parking

Outdoor pool

Pool and beach

Meeting and presentation facilities

Conference Hall

Business

Fitness facilities

Sports

Location

At the hotel

Room amenities

Yuri Gagarin Airport

Hotel Infotur

Namibe

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My expectations were very low given the highly critical reviews of this hotel so I was pleasantly surprised to find that it was okay in the main. It is a bit of a drive out of town with nothing around within walking distance. Rooms at the front have balconies with a view out to sea although I couldn't get my balcony door open and anyway the winter weather was a bit too chilly for sitting in the morning open air.  There is a spacious and reasonably appointed reception area. The wifi worked fine in reception but not in the rooms. My room was quite big with bed and a couple of chairs. As others have noted the mattress was unbelievably hard. Why would you buy a mattress like that - and why would anyone sell them? The lighting was good once I worked out the switches and dials which were unnecessarily complicated. It's worth persevering because all the lights worked but others traveling with me failed the switch/dial test and sat in half-light in their rooms assuming that some lamps were broken. The room had a fridge and safe but no kettle, cups or even glasses in the bathroom. Very odd. The bathroom looked newly renovated with a very nice shower. 

The breakfast buffet was adequate. I didn't take any other meals. Overall, the Infotur seems like a reasonable place to stay for a night or two provided that you have transport to get to and from Namibe town. 



Reasonable Choice

On arrival the power was off. Fortunately I work in power generation and my colleagues soon had the power on again. At check in we were barely acknowledged and given actually occupied rooms. then a porter took the luggage to a completely different rooms so when we went up no bags . Only half of the lights worked in the rooms and all 3 lamps had no bulbs. 
During the night the power was off more than it was on so no AC. or shower 
The Beds ... probably the hardest mattresses i have ever encountered  absolutely no give it was like sleeping on a board. No one at reception seemed to care and feigned ignorance while we tried to get rooms.. never mind fixing their Generator.
on check out it was amazing to find that half the staff had learned English during the night as at check in no one could. 
the room was devoid of water for drinking, glasses even disposable ...

probably the worst hotel of its class I have ever stayed in

Not much was working in the room, the curtains were torn, the shower head fell off, there was no soap, and the bathroom didn't look particularly clean. The staff, however, were very friendly, and made up for the lack in the rooms.

Needs a clean up

On the surface this is a nice hotel. The decor is generic but good. The service was seriously impeded by the fact that no one spoke English! A tourist hotel with no one who speaks English so communication was challenging. The bedroom was fine apart from a bed which was rock hard and a shower which emitted water from everywhere except the shower head! Breakfast was truly disappointing. Instant coffee, desiccated scrambled eggs and a very limited choice. Fruit abounds in the markets, why not in the hotel? Tourism is in its infancy here but a hotel like this, with western prices, should be conversant with the need to provide a good service in all areas! 

Functional but with many shortcomings

This is a nice place to spend some days in Namibe. Rooms are big and clean. Conference rooms are good too. The best of all is the staff. They are great in the restaurant, the bar, and the front desk, especially, Erica who was always helping our group with everything we needed.


Hotel Infotur

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