Maroma, A Belmond Hotel, Riviera Maya Hotel

Από την 1η Απριλίου 2021 τίθεται σε ισχύ το VISITAX για τους αλλοδαπούς τουρίστες. Η πληρωμή του ποσού των 224 μεξικανικών πέσος (ή $10 USD ανά άτομο) μπορεί να γίνει μέσω της διαδικτυακής πύλης http://visitax.gob.mx/. Οι αλλοδαποί τουρίστες μπορούν να πληρώσουν πριν ή κατά τη διάρκεια της διαμονής τους στο Quintana Roo. Η απόδειξη πληρωμής πρέπει να προσκομίζεται στον αερολιμένα πριν από την αναχώρηση.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• A car is recommended for transportation to and from this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

• A pet fee will be charged
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability, amount varies)
• Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.