The Kiroro, A Tribute Portfolio Hotel, Hokkaido

Special check-in instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Know Before You Go

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for buffet breakfast: JPY 2720 for adults and JPY 1800 for children (approximately)
• Airport shuttle fee: JPY 4100 per person (one-way)
• Airport shuttle fee per child: JPY 4100 (one-way)
• Self parking fee: JPY 1000 per day
• Pet fee: JPY 0 per accommodation, per night
• Service animals are exempt from fees
• Crib (infant bed) fee: JPY 2160.0 per night
• Rollaway bed fee: JPY 8701.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes