It Hotel & Residences By Sercotel

Seit 1. April 2021 gilt für ausländische Tourist:innen die VISITAX. Die Zahlung der Gebühr in Höhe von 224 MXN (oder 10 USD pro Person) kann über das Web-Portal http://visitax.gob.mx/ erfolgen. Ausländische Tourist:innen können vor oder während ihres Aufenthalts in Quintana Roo bezahlen. Ein Zahlungsnachweis ist am Flughafen vor Abreise vorzulegen.

Know Before You Go

• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast and lunch.
• The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.
• The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.


• Enhanced food service safety measures are in place.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for cooked-to-order breakfast: MXN 200 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.