Name: Lapta Holiday Club
Address: Lapta, Kyrenia, North Cyprus, Alsancak, Alsancak, Alsancak, 90, Cyprus
Rating: 5

24-hour reception

Elevator/lift

Currency exchange

Terrace

General

Room service

Safe (in room)

Rooms

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Restaurant

Meals

Internet access

In-room internet

Internet

Parking

Garage

Conference Hall

Business

Massage

Beauty and wellness

Location

At the hotel

Beach of "FLY INN" Restaurant

Rosys Beach

The Cabin Beach

Incirli Beach

Camelot Beach Club

Ercan Airport

GSZ Stadium

Larnaca Aqueduct

Port of Larnaca

Public Garden

Municipal Gardens

Finikoudes Beach

Park of Faneromeni

Pierides Archaeological Museum

Europe Square

Dimarchiou Square

Church of Saint Lazarus

Larnaca Fort

Lapta Holiday Club

Alsancak

A hotel I'd never book again, the staff are friendly and kind, but they were, the shower leaks, the toilet is broken, the windows can't close... you don't go hungry from the table because it didn't taste very good.

Travel

Where do I start? - WC flushing once operated, plastic covering around the wrist, hand in nowhere on the wall disappeared, completely unstable since nowhere - plastic bathtub lining lay on the bathroom floor when I hit a fly with the towel, behind the lining completely unstable - room cleaning - what is this? - toilet wash once operated, plastic covering around the wrist, hand in nowhere on the wall, completely unstable since nowhere - plastic lining of the bathroom lay on the bathroom floor when I hit a fly with the towel, completely unstable behind the lining - room cleaning - what is this? - toilet cleaning once operated, plastic covering around the wrist, hand in nowhere on the wall, completely unstable because in nowhere else - the plastic lining of the bathroom was lying on the bathroom floor when I hit a fly with the towel, completely unstable behind the lining - room cleaning - what is this? - carpet flooring, corridors, pool, dining room, reception, hotel hall - this is the perfect place for a small space

The rooms were big, the only good thing.

Do you like challenges on your travels? Do you want to be in tune with the native world of small creatures? Are your eating habits designed for survival training? Is your second language handy and your vaccine completely filled? Then you're right here. The hotel offers you all the inconveniences you want.

Very adventurous.

After our original hotel was overbooked, we were staying in this spa. The cleaning of the rooms was only sporadic and insufficient. The dirt on the floor accompanied us for a week. The water in the sink barely ran out. The shower was not pressurized, so the shower could not be washed properly. The other day, the water came out under the bathroom while showering. The cleaning of the rooms was only sporadic and insufficient. The dirt on the floor accompanied us for a week. The staff who were placed on the floor to change were barely removed, but no new ones were brought back. The shower was not pressurized, so the shower could not be washed properly. The other day, the water came out under the shower. The next day, the shower was washed properly. The next day, the water came out under the bathroom. The next day, the bathroom was cleaned only sporadically and insufficiently. The next day, without the bathroom, we had to get to the bathroom. The staff who were placed on the floor were taken away, but

It was a nightmare.

- toilet does not work after more than one notification, still not! (someone from the staff watched this and has just left without giving notice -> toilet still not going...) - Water drops from the shower only so that I have real problems with my long hair removing the foam. - Shower is leaking, that the whole bathroom is under water! - Access to the sink is not running properly. - access to the water is often disrupted despite payment. - Internet has left the pool and went down, everything is darkening... - the road to the hotel is really... going down and down.

It's just awful!!!

Hotel manager rude and clueless..other staff members take example by this and shout at you..booked for one night on an all inclusive basis.
when checking in we were told to go to the aqua park for lunch as it part of there all inclusive only to be shouted at and have money demanded from us by a staff member working at the aqua park..nothing was done when we reported this to the manager..
we was then told to go to another part of the hotel and they would arrange our lunch for us..
A meal of raw chicken and cold rice and some sort of slop was brought to us..the chicken still had blood coming from the inside..the waiter seemed very embarrassed so we went down to reception to inform them only for the manager to come and be very rude to the point of my wife asking for our money back so we could leave..
we had been at the hotel for 2 hours and we still had not been able to have any lunch.
what came next was unbelievable, we were taken to managers office to then be shouted at for not eating raw chicken because north cyprus chicken is different from any other chicken..the manager said it is ok to eat pink and bloody.. the chef even came down with the pink chicken and agreed with the manager that it was ok to eat as it was north cyprus chicken lol..he said he had cooked it his self a few hours before...
we had had enough and asked for our money back only to be told that we paid 400tl and could have 0 back because we had used the room to put our suitcase in...theres more lol,,,next after an hour in managers room they offered 100tl back..we said we wanted all our money back as we had not used any part of the hotel or eaten anything..the offer then went to 150tl..another hour of excuses from the manager past and the offer went up to 200tl...by this point our children was getting very distressed and wanted to go..they just kept making stupid excuses for them not to give us our money back....We had to take our little girl to the toilet so left the managers office and he slammed the door behind us and we heard something smash against the wall and him shouting..
the stress from this all led to my wife fainting in reception and an ambulance was called.. meanwhile the manager was still making excuses and trying to tell us to leave as my wife was laying on the floor..  finally after another hour and my wife coming round and being told to go to her own medical doctor, the manager said take 300tl..by this time we just wanted to get the hell out of there and to the doctors so we left the hotel 100tl down, my wife feeling very unwell and her birthday ruined and my children very upset.. THIS HOTEL IS A DISGRACE AND THE MANAGER AND STAFF ARE RUDE AND CLUELESS.....PLEASE AVOID THIS HOTEL..

Rude Staff and disgusting hotel

We've been here a few times over the past 5 years but I won't be going back in future. Prices have increased to 30tl per adult and 25tl per child although that includes a drink of your choice.
There are no inflatables for the red tube slide which means it is pointless, the yellow and green slides are severely leaking and look unsafe. There are no longer steps to get in and out of the large pool making it difficult for older people to get in and out.
The toilets are very very grubby, no soap etc. 

The place needs come serious TLC and lifeguard presence!

Water park seriously declinex

Arriving at the hotel, we have been shocked, The garden and the pool (without water in March) were run down terribly. Inside the hotel, it was better. The building must have seen better times. The hotel did not have many guest. The food choice were small, but we found it quite good. We did stay 4 nights, but the menu changed only slightly. We would not choose it, to spend our summer holiday in it.

The hotel must have seen better times.

This hotel has great potential but is sadly very badly in need of some TLC. It is not maintained and looks as if it was once a great hotel. At the time of my visit the amenities on the outside of the hotel appeared derelict, the pool empty and weeds cracking through the surrounding areas.
The electrics were dodgy, there was no hot water for 5 hours one day, the toilet seat fell off,  the toilet flush fell off, and at times the flush did not work - either running continually or no water! The customer service actually appalling. The staff were polite but incompetent. The hotel could not provide change for anything in any currency, and so in effect overcharged. The internet very intermittent, the external door unsafe.
The food was extremely basic in quality and quantity having virtually no variety. There was no choice of wine other than red or white (no label or type!).
Some foods and drinks ran out before all guests had served themselves, as did the available crockery!
The room itself was very nice indeed and so was room service, so the rest was a shame.

Fawlty Towers!

This was the worst experience we have ever had, Having stayed at a first class hotel we then moved here, shared the hotel with 40 + cycle racers, not a problem but having to share their food Pasta & rice was no joke, we dined 2 nights and gave up, Breakfast the star item was the bread & the chap who fired the eggs (very slowly) Again the rest was ok for the cyclists. Tip you can get a superb fillet steak and a good bottle wine for 2 at 25 euros across the road. Understand the staff had not been paid for 3 weeks, can't confirm this.

Lapta Holiday Club

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