Casa Cenote

Od 1. dubna 2021 vstupuje v platnost VISITAX pro zahraniční turisty. Platbu ve výši 224 mexických pesos (nebo 10 USD na osobu) lze provést prostřednictvím webového portálu http://visitax.gob.mx/. Zahraniční turisté mohou zaplatit v Quintana Roo před svým pobytem nebo během něj. Doklad o zaplacení musí být předložen na letišti před odletem.

Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 11:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children may not be eligible for complimentary breakfast.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Fees

• Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• Cash Breakage deposit: USD 300

We have included all charges provided to us by the property.