Generations Riviera Maya Family Resort

Od 1. dubna 2021 vstupuje v platnost VISITAX pro zahraniční turisty. Platbu ve výši 224 mexických pesos (nebo 10 USD na osobu) lze provést prostřednictvím webového portálu http://visitax.gob.mx/. Zahraniční turisté mohou zaplatit v Quintana Roo před svým pobytem nebo během něj. Doklad o zaplacení musí být předložen na letišti před odletem.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).