El Roble Hotel

Od 1. dubna 2021 vstupuje v platnost VISITAX pro zahraniční turisty. Platbu ve výši 224 mexických pesos (nebo 10 USD na osobu) lze provést prostřednictvím webového portálu http://visitax.gob.mx/. Zahraniční turisté mohou zaplatit v Quintana Roo před svým pobytem nebo během něj. Doklad o zaplacení musí být předložen na letišti před odletem.

Please inform El Roble Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. It is possible to extend your stay at this property at no extra cost for Coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days. To guarantee your reservation, hotel staff will contact you for confirmation. It is important to clearly indicate the telephone number for contact and indicate that the check-in time is 14:00 hrs. at 3:00 p.m., Quintana Roo timezone. In case you need to make the entry on a different schedule, it will be essential to contact the hotel through the Booking platform. In case of not communicating, the hotel reserves the right to cancel the room.