Name: Waypoint Hostel
Address: Carrera 48B 10 Sur 08 050010 Medellin,Carrera 48B, Medellin, Medellin, Medellin, 050010, Colombia
Rating: 9

24-hour reception

Smoking areas

Ticket assistance

General

Laundry

Dry-cleaning

Wake-up service

Services and amenities

Breakfast

Common kitchen

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

Library

Barbecue grill(s)

Recreation

Outdoor pool

Pool and beach

Location

At the hostel

Enrique Olaya Herrera Airport

Jose Maria Cordova International Airport

Waypoint Hostel

Medellin

I wouldn't have posted this, but it even made me more upset how the manager in the afternoon (the arrogant one with the beard)  dissed me and didn't even respond to my email.

My experience at Waypoint Hostel is the worst experience I have ever had at a hostel in my life! The bed bug bites ruined my trip for the next few days.

As you can see in the attachments and videos, there were bed bugs in my room. I counted at least 5 of them!

I really liked the cleaning ladies. They made me feel comfortable in the mornings, made great breakfasts, and were there for me when I needed anything! They gave me vinegar for the bed bug bites and made me feel welcome and important. I also liked the decor of the hostel and the vibe. 

I really didn't appreciate the manager during the day- the one with the beard, who is from a nearby town. Although he was nice at certain times, he came across as extremely arrogant! His duty is to make guests feel welcome, and not to insult us. I remember whenever I asked him for anything, he looked annoyed. He didn't take the time to give us proper directions when we asked for them, and we became lost. He was always on the computer, looked annoyed when we asked him for anything, and rushed me when I wanted to purchase anything or ask for directions. I don't know what work on his computer was so important. Also I didn't like his tone of voice when I complained about bed bugs (or really whenever I needed anything), and how he acted like it was my fault there were bed bugs in my room. He accused me of bringing the bed bugs there?! That is a ridiculous accusation because I spent the previous night on a plane and I did not have any bed bug bites on any other night!

To be fair, I am sensitive to bug bites, but that still does not excuse them for being at this hostel.

Staying at Waypoint Hostel ruined my trip for a few days. The bed bug bites were extremely irritating, and I spent money on medicine to relieve the itching.

Arrogant and Rude Manager (the one with the beard) and Bed Bugs! NEVER returning!

Waypoint is the perfect place to stay for a low cost! The hostel isn't so huge that you can't get to know other travelers, and I ended up making some great friends during my stay. The location is great too, as it is close to EAFIT University and the metro line. Finally, the staff at Waypoint is extremely friendly. Everyone working at Waypoint went out of their way to make sure our stay was great, and helped us get acclimated to Colombia and Medellín. I would definitely recommend Waypoint.

Wonderful wonderful hostel and people

I stayed 16 days in this hostel, the room was comfortable, the pool pleasant for the warm days, the people very attentive and willing to explain how to get to the different places in the city of Medellín.

Excellent attention and tourist guide.

What makes Waypoint outstanding is the service of their staff! Felipe, Emanuel, Sra. Nora, Sra. Gloria, Diego, and all are really really nice. I'm not even exaggerating. They will welcome you as if you're their family/friends. Super helpful and friendly. I will miss Medellin just because of them. My initial plan was to stay here for two nights but I ended up extending it to 11 nights. I will totally recommend this hostel!

10 out of 5 stars!

It's very well located, the people who work are very good people, but I'm very serious about the problem of animals because from what I've read, they take a long time with that problem and do nothing to solve it!!

It's infested with bedbugs or bed bugs!!

Perfect location, centered, cozy, good atmosphere, excellent service. As at home, in a nutshell excellent. They have all the services to make plans, tours, visits, food, very complete.

It is excellent.

We were so disappointed with our stay in this hostel that we only stayed there one night. The staff were very hostile and we felt disturbed when we took the last available room. The atmosphere was completely dead, we were even asked several times to speak less loudly when we were only five outside and we were talking softly. We were kindly asked to go to bed before midnight... Super. It seems to me that there is a retirement home next door that complains about noise. Otherwise, cleanliness standards are respected and many services are offered.

Disappointed by the atmosphere

When I arrive in Medellín, how beautiful it is to be here and always happy for the peace that is breathed in every corner of this great place.

My family.

Feeling at home while studying, the best hostel in Medellin, really my second home! A pretty clean place, the staff very honest and reliable, the atmosphere is very comfortable to spend any moment. Really make me want to live in Medellin.

The best hostel is Medellin!

I feel so happy...😍 This place is really amazing and they take care of me when I get sick, I feel at home.

Waypoint Hostel

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