Name: Yang Jiang Country Garden Phoenix Hotel
Address: Hubin West Road, Yangjiang District, Yangjiang, Yangjiang, Yangjiang, 529500, China
Rating: 9

24-hour reception

Elevator/lift

Garden

Terrace

General

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Barbeque

Recreation

Free parking

Parking

Business center

Conference Hall

Business

Fitness facilities

Sports

Children swimming pool

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Yang Jiang Country Garden Phoenix Hotel

Yangjiang

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

If you're used to 3-star hotels, this is ok then. It is clean, has grandeur, but that's about it. If it's intending to be a 4-star hotel, then you'll have an issue.  Sure, we came in the off season, but if amenities are advertised, then they should be available. 

The pool was closed for the 'winter'.  The basketball court was locked but available to play, for a fee.  That is really poor.  Worst yet, the internet was slow and most sites are blocked (Gmail, Netflix, YouTube, Google, maps, etc). We didn't get any emails so felt completely disconnected and isolated.  Not a feeling you should have at any hotel.  Make sure you have a cell plan.

And the food was bad.  In the Blue Cafe, none of the food matched the ingredient descriptions, it was extremely slow service and the food quality was low.  Perhaps as it's off season, sure, but there shouldn't be substitutions. 

The old and dated decor and faux Italian architecture will also make you feel out-of-place.  It seems like they're trying to be something they're not, and just can't pull it off.  

Don't stay here if you have another choice.

Not impressive at all

The Country Garden Phoenix is a truly dreadful hotel. Its stupidly ostentatious decor (which on closer inspection is falling apart), hides service levels that would make Faulty Towers look attractive. The staff are untrained and rude and the catering (if you can call it that) is truly dreadful. Despite the ludicrous and expansive interior, and the generous size of the rooms, the feel of the place is dark and oppressive.       

I would give this zero across the board if the system allowed it.

DO NOT STAY HERE! There are way better options in Yangjiang.

By any objective measure this hotel deserves a zero rating...

Yangjiang is a small city with not many hotel options. This hotel have a great cost benefit. Well located and very comfortable. Big room and very clean. English speaking staff and very friendly. The manager Ms. Joyce is very attentive. Breakfast is reasonable with western and Chinese options. Don't ever expect that s 5 star hotel in small chinese city will be a real 5 star hotel. But this is good one. Could get 3 or 4 stars.

Very OK for Yangjiang city

Friendly hotel workers and receptionist. Buffet in the morning is great taste with variety of dish to pick from. Clean superb room with large space. Swimming pool, gym etc. The western restaurant cooks good meal. Overall its a 6star experience.

Great place

This is the dingiest crappy hotel you could stay at.   Its unsafe.  The breakfast is garbage.   It all started with a party being held in the suite next door the entire night.  Guest roaming about in the halls throughout the night screaming.  We tried using our room phones to call the front desk.  All we got was static as all three were out of order.   At 4:30am. Two hotel employees in uniform started banging on my hotel door.  I peeked through the peephole and asked them what they wanted.  They covered the peephole and started banging and kicking the door for a whole minute.  As they ran off i saw other male individuals in the hallway.   

The room was dirty with heavy mold in the shower and malfunctioning toilets.   They don't cool the hallways until after 4pm.  So its 90 degrees inside and so humid that the wall paper peels off the walls.  It's poorly lit as well.    

The lobby looks great and so does the gallery.  But its all a flashy facade.   They suffer from low occupancy of the questionable kind.  

Scrutinize your bill.  You will get double billed as we did for meals you purchase with cash in the restaurant.   They will argue with you even if you have a receipt stating otherwise.  

The included breakfast is crap.   We did not expect western fare.  But anything good was hogged by the guests as they pilled their plates 8 inches high as trays were left with crumbs sparingly replenished.   

My advice is to avoid this place. Period!   I'd give zero stars but can't.   

Yang Jiang Country Garden Phoenix Hotel

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