Name: Le Haute Ville
Address: 138, Sainte-Anne Street, Quebec, Quebec, Quebec, G1R 3Y3, Canada
Rating: 9

Air conditioning

Smoke-free property

Heating

Express check-in

All Spaces Non-Smoking (public and private)

No elevators

General

Non-smoking rooms

Soundproof rooms

Family room

Rooms

Laundry

Services and amenities

Free Wi-Fi

Internet

English

French

Languages Spoken

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartment

Quebec City Jean Lesage International Airport

Le Haute Ville

Quebec

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We enjoyed the old building with thick stone walls (still showing in some of the rooms), old brick, and the ancient tiny fireplace (non-working) in the dining/living area.  Bathroom is completely updated with a small corner shower only.  Very steep steps and street on a good slope, with heavy original entrance doors can make it difficult to enter and exit especially with luggage.  All part of the Vieux Quebec experience though.  We didn't have trouble with virtual check in but the information on the back of the door through a QR code was out of date.  Email bounced back when we had a toilet issue and we had to phone a number and ask for a plumbing person to come to the room - there was no plunger in the apartment or we could have fixed the issue ourselves.  Instead they did not come while we were out of the room for the day (as we had asked them to) and when we got back we assumed the toilet had been fixed, flushed it, and then it actually overflowed. Our only option was to throw towels down as a dam and phone again.  A young gal (student help?) finally came with a plunger, used it and voila... fixed.  She took the wet towels down to the laundry room and cleaned up the floor too.SUGGESTION:  All this could have been avoided with a simple $5 plunger in the bathroom.Other than this issue, we would stay here again as it is walking distance to Chateau Frontenac, the rest of the old city, and the Citadel, as well as some yummy restaurants.

Perfect site if you have no mobility issues.

Room was pretty clean, but very old. Air conditionning is VERY NOISY. Expensive for the offer

We stayed for 3 nights at Le Haute Ville, in upper town. Spacious apartment with old world charm on ground floor. Had all the amenities and a very comfortable bed. Modern bath, very clean. Upon arrival, questioned parking and received immediate reply with location of nearest garage, 20$/day. Just a short walk away. We would stay here again! One note—recommend auto dishwasher in each unit for proper sanitation. Thank you!

Lovely Apartment Well Located For Attractions!

Convenient, quiet and easy to reach all of the old quarter of Quebec City.

Location was excellent, condition of the property was less than expected. Difficult entry through heavy doors and steep steps to access the the unit. Bedroom was below ground with stairs that could be tricky for anyone with balance issues.

Things to know

Very clean, nice amenities. Difficulty access the front door. Not handicap accessible

Great location, close to everything: attractions, parking, delicious coffee shops etc. The loft is large, comfortable accommodation for a family. For those who like to cook at home - there is a kitchen equipped with everything you need. 
We will definitely come back here! 

Family weekend

Excellent location and the property was exactly as described. We rented two separate rooms for a family stay and both were in excellent condition. Kitchens had everything we needed for a light meal, a bottle of wine, etc. Parking garage is right around the corner (we paid $20 per day max). About 10 min walk to most points of interest in old town. Good communication about check in and room access. Will stay again when visiting.

The location is great. You need to know this is not a hotel in the traditional sense of the word, but more like a short-term rental. Communication with management company was good; they were quick to reply to any queries. There were some short comings with our stay.  One roll of toilet paper for a week’s stay for 2 people. They did bring an additional roll after a request was made but not when stated. I had to reach out a second time. There was no blow dryer, only one hand towel, no bath mat and no tea towel. They did bring a blow dryer when they dropped off the toilet paper, but no dish towel. I didn’t mention the hand towels or bath mat. These aren’t deal breakers, just inconveniences that you may have to follow up on. The AC is a window unit that is loud and not very efficient. We couldn’t open the windows and weren’t really sure whether they did open, so we just let them be. 
Now, on the positive side, the location is great; the apartment is very charming; the kitchen is well stocked; the pillows are wonderful. 
I would stay here again.  The location is a huge plus and the price was good!  

Great location 

The location was great near shopping and restaurants.  The value was excellent.I had a minor problem with the refrigerator, but it was quickly remedied.  The microwave didn't work -- I didn't notice it until my last day as I didn't need it.The security system in the entryway was great.  However, carrying heavy suitcases up the stairs between the street door and the building door was REALLY difficult.  There's not enough room to set them down on the stairs and both doors are heavy.All in all, I was very happy with my lodging.  I would stay there again.

Le Haute Ville

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