Name: Snow River Guest House
Address: No. 0945, Banteay Chas Village, Slor Kram Commune, Siem Reap, Siem Reap, Siem Reap, 17000, Cambodia
Rating: 9

Location

Siem Reap International Airport

Siem Reap Angkor Airport

Snow River Guest House

Siem Reap

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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40-beds

5-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

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4-bedrooms

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6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Good value for money. AC, Fridge, Kettle, complementary coffee & water replaced daily, Fl.TV, WiFi was spotty at best, who ever very good in the bar area. Bathroom facilities are basic, open shower, plenty of hot water, weak water pressure and good towels replaced daily, complementary toiletries. Large spacious room, comfortable bed, medium firm mattress , clean linen,  duvet and pillow covers. There is a small desk, plus one addition chair. The hotel is well maintained, very clean. Quite location, good nights sleep. Breakfast is available on request. The staff is welcoming and helpful. I would gladly stay here again. PS: there is a safe place for your bicycle. When you spot the sign for Snow River Guesthouse don't let the Lane-way put you off, your on the right track and you will not be disappointed. 50 meters and its on your right! Say hi to Snow River, the dog.


Touring Cyclists 

The room was lovely- clean, bright, well appointed and comfortable. The bathroom was the same. 
What really let this place down was the only member of staff we encountered there. I'm guessing he is the owner. 
We arrived at 10.30am and he appeared to have been woken up by us ringing the bell. We told him we had a reservation. He pointedly looked at the clock, rolled his eyes and said 'you arrived so early'. Yes, I have but I only want to leave my bags so we can go on a temple tour! Wow! What a welcome!
Later we came back to the hotel after the temple tour and expected to go through check in- passports, settle the bill, etc but instead he just showed us to the room. Nice and easy but also a bit weird... no information about check out time, facilities or the bill. 
We returned from dinner that evening at 10.30pm and again rang the bell for his attention (no one ever seemed to be there!). We asked to buy some water (he said there was none) so I asked where the nearest shop was (he said next door but it's closed). Let me be clear that this hotel is around 50m down a rough dirt track that isn't lit. There is very little nearby. I ooh Ted this out to him that it's very strange not to have any drinking water (either for sale or free of charge for guests) available for guests and he went off to find a couple of bottles. We then asked to pay the bill and he said 'I think you can pay tomorrow'. Seeing that this guy obviously seemed to like his sleep, I did let him know that we'd be leaving by 10am the next day and he said that'd be ok. 
The next morning we went downstairs at 9.05am to get some breakfast (not included in the price but full menu advertised on the website) and pay the bill. After ringing the bell (??!!?!) we asked if we could get some breakfast and he said 'no that's not possible'! Hilarious! So we paid and left. 
I've never felt so unwelcome in my life! Especially when I'm paying to stay somewhere!
Save your money and go elsewhere. 

Snow River Guest House

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