fami THE GREEN OTARU

Special check-in instructions
The front desk is open daily from 3:00 PM - 10:00 PM. Front desk staff will greet guests on arrival.

Know Before You Go

• Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Contactless check-in and contactless check-out are available.

Fees

• Late check-in fee: JPY 500 for check-in between 10:00 AM and noon

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes