Name: Aaok Moondarra Accommodation Village
Address: 2 Moondarra Road, Mount Isa, Mount Isa, Mount Isa, 4825, Australia
Rating: 7

Air conditioning

Smoking areas

Smoke-free property

Heating

Garden

Reception desk

General

Non-smoking rooms

Fridge

Family room

DVD Player

Flat-screen TV

Shower/Bathtub

Wardrobe/Closet

Linens

Rooms

Laundry

Services and amenities

Breakfast

Common kitchen

Restaurant

Packed Lunches

Kettle

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Parking

Swimming pool

Outdoor pool

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Fitness facilities

Sports

Family/Kid Friendly

Kids

Pets allowed (free)

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Mount Isa Airport

Aaok Moondarra Accommodation Village

Mount Isa

I booked my tech here for a week.  He wasn't particularly impressed but most of these places are for men working in the mines.  It was adequate but he did say the breakfast was cold.

A week in Mount Isa

Dirty, scruffy, place. Very outdated and in good need of a rebuild. Office staff very helpful. Food was available in the "mess' hall. Price was good but the food was disgusting. How the resident eat here daily amazes me. This is a mining camp accommodation and the "locals" parked anywhere including in front of your vehicle.

Old and worn.

Highly recommend this park to anyone. 
Sue the manager couldn’t help us enough. We have quite a big rig, so she showed us all the options and we finally came to a compromise. 
Thank you for helping us out. 


Highly recommended 

They don't seem to care much about their guests, especially the minority of people who aren't miner workers staying there.

There's two issues I was unhappy about with our stay.

There was no handwash or paper towels in the dispensers in the amenities block.  The first day that I mentioned this to the person at reception they said they'd do something about it.  A day or two later there was still no handwash or paper towels in the dispensers in either the male or (my partner told me) the female amenities block.  When I spoke to the person at reception about this, they kept trying to make it out that I was talking about soap for the showers, but after I got through to them that I was talking about the handwash and paper towels at the handwashing sinks, in the dispensers that they have on the walls there, I was told that *they do not provide handwash or paper towels*.

I was pretty gobsmacked, and they tried to make out that this was somehow normal for caravan parks.  The lack of those things made the place pretty unhygienic.  People were coming out of toilet stalls and either not even washing their hands or just using some water.

The second thing relates to the fact that this place mainly provides accommodation for  mine workers.  They don't seem to care much about their other guests.  One instance of this was when I was going to one of the camp kitchens to wash my dishes.  These don't get used much as most of the mine workers eat at their on-site restaurant. It was early evening and dark and I was carrying a heavy load of dishes.  I walk over to the kitchen and it's in darkness.  I spend several minutes looking but was not able to find any way to switch the lights on.  I suspect they were automatic lights that were broken somehow.  So then I had to carry the heavy washing all the way over to the other camp kitchen.

The other case of this was one morning I was going to the toilet and while I'm there a pest control guy came in and was spraying everywhere in the toilet block.  As I walked out of the block some of the stuff he had sprayed on the eaves dripped down onto my head and arm.

Presumably because the mine workers are all out of there early in the morning, they don't have set cleaning times for the amenities block.  And the management didn't bother closing the block down while the pest control guy was there.  And they did know he was spraying there then, as while I was talking to the reception people about the missing handwash the pest control guy came in and they spoke with him.  I told him about the spray dripping on me and he just shrugged it off and the reception person didn't say anything or apologise for it happening.

They don't seem to care about their guests, especially the minority who aren't mine workers.

Out of the 19 places I have stayed on our Big Lap – this is the worst.  The facilities must have been built in the 1940's and they look like they haven't been updated since.  They are not even that clean.

The Park has a lot of dongas and permanent sites and just the middle area is allocated for caravans.  We brought our Big Rig in here and exiting the park was a real hassle.  Unfortunately the Park managers allow the donga users to park along the 'roadway' which leaves little room for vans.

There is also some confusion regarding sites.  There is inadequate visual markers for the sites.  Management state they are going to mark the sites better before the Rodeo in August - but that remains to be seen.  There is little evidence of any improvements being made here.  One laundry appears to be permanently out of use but at least there is a second laundry with most of the machines in working order.

One positive is that it appears to have less issues with security and thefts than the other Parks in Mount Isa.

I would not recommend this park to anyone.  
p.s. this is the first negative rating I have given any caravan park.

If this Park has the best comments of those in Mount Isa, I really don't want to find out what the others are like!!

Cheap, simple and convenient. Great if you need somewhere quiet to stay. Lovely staff too.

The photos are deceiving. The bedsheets in the room were dirty and full of dog hair. The airconditioner was rattling on the wall like a freight train, and the entrance door on the cabin didn't close properly.

This property was very clean, friendly and great value for money. I felt very welcome with my dogs, too! The bed itself was a little small, being only a double.

After two weeks in the bush and a long drive from the NT, it was nice to sleep in a room that was clean, comfortable, affordable, dark and quiet.

Fantastic!The cabin may have been small, but it was clean, the bed was comfortable and the aircon was excellent.  No one bothered me and it was awesome.

Aaok Moondarra Accommodation Village

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