Samal Resort & Spa Hotel

Know Before You Go

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: KZT 6500 per person (one way)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: KZT 9000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.