Hotel Hakone Terrace

Special check-in instructions
The front desk is open daily from 9 AM - 7 PM. The check-in location differs from the property location. Check-in location: [Hotel Hakone Terrace, 1320-934 Gora Hakonemachi]. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-in for this property is based at a different location, Hotel Hakone Terrace, 1320-934 Gora Hakonemachi.

Know Before You Go

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• The property is professionally cleaned.