Hard Rock Hotel Cancun - All Inclusive

11.2 kmfrom the city center

from 500 $

  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive
  • Hard Rock Hotel Cancun - All Inclusive

Super

9
Oscar

What was good

Room service 24/7 with extended menu (not only burgers and fries) due to covid excellent service and always fast less than 35 minute wait. We didn't visit the indoor restaurants tho. But breakfast place outside was delicious and really authentic mexican.

What was bad

Last day on our stay wifi didn't work. Front desk treated me poorly like if I didn't know how to connect to wifi. Problem was not resolved.

Main amenities of the hotel

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Location

  • Kukulcan Plaza • 1.4 km
  • Playa Marlin • 1.7 km
  • Maya Cancun Museum • 2.0 km
  • La Isla Shopping Mall • 2.4 km
  • Playa Delfines • 3.4 km

Available rooms

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Location

Avenida Kukulkan, Blvd Kukulcan KM 14.5, Hotel Zone, Cancun

  • What's nearby
  • Kukulcan Plaza • 1.4 km
  • Playa Marlin • 1.7 km
  • Maya Cancun Museum • 2.0 km
  • Places of interest
  • La Isla Shopping Mall • 2.4 km
  • Playa Delfines • 3.4 km
  • El Rey Ruins • 3.4 km
  • Museo de Arte Popular Mexicano • 6.1 km
  • Wet n' Wild • 8.6 km
  • Mercado 23 • 10.1 km
  • Xcaret Eco Theme Park • 67.1 km
  • Airports
  • Cancun International Airport • 11.9 km

Description of the hotel

Location

Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel «Hard Rock Hotel Cancun - All Inclusive» is located in Cancun. This hotel is located in 11 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Kukulcan Plaza, Playa Marlin and Maya Cancun Museum.

At the hotel

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.

Specially for tourists who travel by car, there’s a free parking zone. If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans will be able to enjoy a fitness center and a table tennis area.

You will find these entertainment amenities on the premises: a karaoke and a ping-pong area. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. For business meetings, there is a conference hall. Children will be happy, there is a playroom for them.

To book an excursion, consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer. Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge.

The staff of the hotel will be happy to talk to you in English and Spanish.

Room amenities

Here’s what you’ll find in the room to have a rest after a long day: a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

600 rooms • 12 floors

What other amenities are there?

General

  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Terrace

Rooms

  • Non-smoking rooms
  • Room service
  • Family room
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Shower
  • Bathrobe
  • Laptop safe
  • Slippers
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Services and amenities

  • Iron and board
  • Ironing

    paid for separately

  • Luggage storage
  • Laundry

    paid for separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    paid for separately

  • Shoe shine

    paid for separately

  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron

Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Coffeemaker
  • Bottled water

Internet

  • Free Wi-Fi

Transfer

  • Car rental

    paid for separately

  • Airport transportation
  • Transfer services

Languages Spoken

  • Spanish
  • English
  • Multi-language staff

Tourist services

  • Tour assistance

Recreation

  • Billiards
  • Karaoke
  • Nightclub
  • Sun Deck
  • Ping-Pong

Parking

  • Parking
  • Parking nearby
  • Free Parking on Premises

Pool and beach

  • Swimming pool
  • Spa tub
  • Outdoor pool
  • Beach facilities
  • Private beach
  • Pool facilities
  • Beach/pool towels
  • Next to the beach

Business

  • Business center
  • Event facilities
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Table Tennis
  • Tennis court
  • Fitness facilities
  • Golf сourse (within 3 km)

Beauty and wellness

  • Doctor
  • Massage

    paid for separately

  • Steam room
  • Beauty services

    paid for separately

  • Sauna
  • Spa

    paid for separately

  • First Aid Kit

Kids

  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
  • Kids club

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00

Paid on the spot

Deposit
Deposit typePrice
-100 USD per room per night
Transfer
DestinationPrice
Airport34 USD
Pets
AvailabilityPrice
Any pets are allowed150 USD per each pet for the entire period of stay

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Notifications:
  • A resort fee is included in the total price displayed.

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — MXNcard-logocard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
In the mobile app
Get an extra discount when you log in.
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
9

Super

Based on 19619 reviews from guests around the world

  • Cleanliness

    9

  • Hygiene products

  • Location

    9

  • Meals

    9

  • Value for money

    8,3

  • Room

    8,3

  • Service

    8,3

  • Wi-Fi quality

    6,5

Reviews
Hard Rock Hotel Cancun - All Inclusive