from 500 $
Super
What was good
Room service 24/7 with extended menu (not only burgers and fries) due to covid excellent service and always fast less than 35 minute wait. We didn't visit the indoor restaurants tho. But breakfast place outside was delicious and really authentic mexican.
What was bad
Last day on our stay wifi didn't work. Front desk treated me poorly like if I didn't know how to connect to wifi. Problem was not resolved.
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Avenida Kukulkan, Blvd Kukulcan KM 14.5, Hotel Zone, Cancun
Location
Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel «Hard Rock Hotel Cancun - All Inclusive» is located in Cancun. This hotel is located in 11 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Kukulcan Plaza, Playa Marlin and Maya Cancun Museum.
At the hotel
You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.
Specially for tourists who travel by car, there’s a free parking zone. If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans will be able to enjoy a fitness center and a table tennis area.
You will find these entertainment amenities on the premises: a karaoke and a ping-pong area. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. For business meetings, there is a conference hall. Children will be happy, there is a playroom for them.
To book an excursion, consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer. Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge.
The staff of the hotel will be happy to talk to you in English and Spanish.
Room amenities
Here’s what you’ll find in the room to have a rest after a long day: a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.
Facts about the hotel
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms and floors
600 rooms • 12 floors
General
Rooms
Accessibility
Services and amenities
paid for separately
paid for separately
paid for separately
paid for separately
Meals
Internet
Transfer
paid for separately
Languages Spoken
Tourist services
Recreation
Parking
Pool and beach
Business
Sports
Beauty and wellness
paid for separately
paid for separately
paid for separately
Kids
Health and Safety Measures
Check-in |
---|
After 15:00 |
Check-out |
---|
Until 12:00 |
Deposit type | Price |
---|---|
- | 100 USD per room per night |
Destination | Price |
---|---|
Airport | 34 USD |
Availability | Price |
---|---|
Any pets are allowed | 150 USD per each pet for the entire period of stay |
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Notifications:
|
In cash | By bank card |
---|---|
In the currency of the hotel — MXN |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
Super
Based on 19619 reviews from guests around the world
Cleanliness
9
Hygiene products
Location
9
Meals
9
Value for money
8,3
Room
8,3
Service
8,3
Wi-Fi quality
6,5
Registered service mark in the European Union