Name: Hotel Sewa Grand
Address: Plot no. 10, Road No. 42, New Delhi, New Delhi, New Delhi, 110034, India
Rating: 7

Elevator/lift

Smoke-free property

Ticket assistance

General

Safe-deposit box

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Free parking

Parking

Pets Not Allowed

Pets

Location

At the hotel

Ashok Park Main

Gurudwara Bangla Sahib

Chandni Chowk

Jantar Mantar

Parliament of India

Jama Masjid

Red Fort

India Gate

National Gallery of Modern Art

Lodhi Garden

Indira Gandhi International Airport

Delhi Zoo

Nizamuddin Dargah

Siri Fort Auditorium

ISKCON Temple

Lotus Temple

Kalkaji Mandir

Garden of Five Senses

M Block Market

Hotel Sewa Grand

New Delhi

Very bad service and hygiene …toilets extremely dirty like public toilet ..no maintenance at all ..the food is very bad specifically breakfast ..half the time there are no clean tables ..even plates were dirty..wiped with tissue paper before eating..idli tasted very burnt …horrible

Disappointing

Worst bathrooms I have seen in my life , could not make out the shower mechanism for 20 minutes and after that came out almost burnt with hot water and with soap still on my body . Fire alarm went off at 1.40am as someone was smoking , presumably in his room . It has happened in at least twice . All speakers in rooms started making announcement of evacuation. It is horrible , one more night is left out , please pray for us

Worst Hotel to stay 

Just did marriage of daughter on Dec 27th-Dec.28th, 2019 at Hotel Sewa Grand, Pitampura, now rechristened as Ramada Pitampura. Good food and good rooms. Had asked for less spicy and less oil in all meals which we got. Food was one area where we had NO complaints but unfortunately we faced other problems.

1. All rooms are not having heater blower facility which was not told to us at time of booking. 
2. The maintenance of rooms needs a bit of more care with some drawers falling off. 
3. The bathroom sliding door system also needs better care as one door fell on our guests resulting in palm injury and many more were shaking. This is very serious actually.
4. The hotel CHEATED us by not giving the booked space near swimming pool for the fere and gave it to some SP of police department. This was outrageous and the administration made a fool of us saying that they were helpless. We were forced to do our shaadi ke fere in small cramped space and not offered any compensation . Not even a word of Apology!!! 
5. The recommended decorator from the hotel Mr. Rohit is a cheat as he failed miserably to deliver. Could not deliver the required arrangement after having promised to do so and took full money. No remorse too for not being able to fulfill the promises. Although not the responsibility of the hotel but the hotel needs to be more careful with its recommendations.
6. The hotel is hands in glove with the decorator for sure and uses him to msnipulate.VERY BAD PRACTICE.

Mr. Yash Gandhi, the administrator, is a very supportive person and accommodative too. Full marks to him on other arrangements but low marks on ethical grounds. Failed to give us the pool after having made the booking and had the nerves to give it to some other party. Shame.

Booked for marriage Dec 28th  2019. Be cautious.

Sewa Grand gave us one of the best Hospitality experince when we hosted 2 family functions here in October 2019. The whole credit for this goes to their Operations Manager- Mr. YASH. he treated us so nicely and with a warm approach. One of the best hospitality expert we have seen after a long time. He took great care of our needs and sorted our doubts and queries so nicely. The staff was very efficient and the service was at par. The other thing I want to put across is their food. Right from the presentation to the taste, every dish was mind blowing. Kudos to the kitchen team. Again the onus for this goes to Mr. Yash for handling our functions so nicely and without any flaw. Sewa Grand's gem has to be Yash for being such a fine manager. Thank you to the whole team of sewa grand. We had a great time. Good job 

BEST HOTEL IN WEST DELHI

Our rating for this hotel is Poor

Checked in with Family on 15.10.2019
Poor Check In at 22.00 hrs on 15.10.2019
No Hand Towels in the WashRoom
No Toiletries in the WashRoom
Room Telephone not working
Entrance gate light not working
Flush System not working 
Pillow covers were dirty
No Hangers in the Almirah
List is Endless
Not recommendable
Time to check out now, as the late check out has been denied

Thanks to Sewa Grand

Virender Gupta
Room 401
Hotel Sewa Grand
Delhi
16.10.2019
@ 11.45 a.m.



Poor

The bathrooms stink and on asking to change the room, I got no response from the reception. Not Worth the money. At all! Not at all a 4-star property. Do double check before checking in. The food is tasteless. I ordered a veg pulao and when it arrived it was absolutely cold. It was not at all tasty and there was still no apology from their end. 

Not clean

This is not a 3 star hotel. It's barely  2 star.

Pros: large room, WiFi OK. 

Cons: 3rd floor facing the street very noisy especially with some event venues next to the hotel. Very dirty... Bed sheets, walls (mouldy in places), wallpaper coming off in rooms and corridors, filthy carpet, horrible breakfast with a coffee machine that doesn't dispense coffee. Location is not the best, not much around at all...

Better options available. 

Not 3 stars at all

Having read the reviews just before I arrived, was a little reluctant to not know what I will find, lovely little boutique hotel a few minutes walk from the golden temple all with lovely staff ... cleanliness could do with some improvement as the rooms were not always cleaned to a decent standard. Hotel is located in the hustle and bustle of the real Amritsar and also a few minutes walk from the famous Hall road market. When selecting a room, avoid those without a window as there is a sense of claustrophobia... 406,407,408, 206 are the best ones ... we were a party of 7 and all our individual needs were taken care of. When I do come back will likely stay here again ... thank you guys, it’s been epic ! 

A surprising find in Amritsar 

I spent a week in this hotel that doesn't deserve more than 3 stars. Average service... if you don't ask for the rooms aren't done. housekeeping is subdued. the bathroom needs a good refreshment. the TV channels are almost all in Indian... I got very cold because the hotel wasn't heated...the only positive point is the reception staff and especially Bhawna. The restaurant at the hotel is good but the service is very slow.. and not at all professional. Breakfast is no use because a coffee machine without coffee.. I had to get warm from the tea and take some nescafé...

Average hotel

We stayed at Hotel Sewa Grand for 12 nights in December 2018. Hotel has easy access, ample parking, comfortable beds but the service leaves a lot to be desired. Staff is poorly trained and limited. They are unable to provide needed services. Breakfast is monotonous with limited selection. 
You may want to be careful if leaving your luggage in the cloak room. We lost  a neck pillow (not a big deal but still inconvenient.

Hotel Sewa Grand

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