Name: Hindukush Heights Chitral
Address: Hindukush Heights Chitral, Chitral, Chitral, Chitral, 17200, Pakistan
Rating: 9

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Heating

Security guard

Newspapers

Terrace

Smoking Allowed

General

Indoor Fireplace

Flat-screen TV

Shower

Slippers

Toiletries

Rooms

Laundry

Telephone

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Conference Hall

Business

Extra decontamination measures

Personal protection equipment for guests

Health and Safety Measures

Location

At the hotel

Room amenities

Hindukush Heights Chitral

Chitral

We had a really lovely and cozy time in this very special hotel, which is built inside the slop of the mountain. Each room has a spectacular view of the Chitral valley and nearby HinduKush mountain range. The decor is outstanding, curated beautifully so that each moon and cranny of the hotel has a little special surprise. The food at the restaurant was also quite good and the staff was very attentive and polite. 
Some trip highlights for us: Siraj Saab, the owner of the hotel, made us feel so incredibly welcome. He shared stories about his childhood, how he built the hotel, some of the interesting flights he’d taken. After learning that it was my mother’s birthday, he made sure to have his staff bake her a delicious cake. He also told one of the hotel staff, a soft spoken man named Shakoor, to guide us during a walk around the mountains in his property. Shakoor was a delight— a font of information, really patient with us, and would be sure to point out things that we would never have noticed otherwise. 
Highly recommend this place for a stay!

Perfect cozy November stay

Though we've been back in the UK for a while now the memory of our super special stay remains at the forefront of my mind.  We loved our stay at the Hindu Kush Heights Hotel - an oasis of calm and serenity, a beautifully run hotel with absolutely delicious and memorable food, beautiful views of the Chitral valley, comfortable rooms, delightful and interesting furnishings but best of all the totally charming staff and wonderful and caring owners - Siraj and  Ghazala.  We cannot wait to go back.  Sally and Andrew

Special and spectacular hotel.

Good things first: 
Staff is very hospitable,  welcoming and friendly
Location of hotel is very nice
It's clean

Not good:
It's frozen in time. It had almost same furniture, rugs, hangings etc as it had 20 years back when I visited last. from what i remember,  nothing changed or replaced. Room door latches missing,  terrace floor seems to have not been polished or maintained since decades,  so were the plants pots in terrace. 
Food menu is problem when traveling with family. They have fixed menu which they don't adjust even if you request them to, and Not even make it on order even if you tell them well in advance,  rather they tell off their guest to go to a restaurant manage by them , which is a few kilometers down the hill, ( you need a car for that,)  and since we had our car and driver available with us so we would go to that restaurant whenever we needed. 
They have two big dogs sitting leisurely in main lobby, which is not appropriate at all. Once one of the dog even stood up and barked at my kids when they were approaching the lobby from their rooms.  Apparently Owners family was always around, and it felt like you are not totally living in a hotel but someone private property. 
Not going there back again.

Experience bordering to below average

beautiful surroundings and views in a tranquil setting.  The food was absolutely fresh and delicious.  I loved the view from the balcony overlooking the Chitral airport and plains below.  The testimonials of famous happy guests are everywhere, as are interesting books and momentos about the area.  Well worth a visit !

Hindukush Heights Heaven 

I could not recommend this hotel more. We had the most wonderful experience, hospitable, comfortable and delicious food . I wish I had the words  to describe how truly charming  and kind the family who run the hotel are. They and their team of experienced staff worked diligently to make our stay the trip of a lifetime that it turned out to be. 

Trip of a lifetime

We wanted to stay at this hotel on our much anticipated trip to North Pakistan. We are well travelled so started to make enquires. This hotel looked like a popular choice. We were told a single occupancy was 14.900 and we were hoping to book directly.  We were also told that the price did not include breakfast and an additional 10% service charge would be added ( which we didn’t mind paying) Surprised at no breakfast we asked what the service charge was as we were booking directly and having to pay an additional 900 PKR for breakfast too.  My American friend was due to travel with me so I requested the invoice and booking confirmation was made in her name for her visa in the same e mail. Sadly we received a very abrupt response stating that the 10% was directly for their staff, they strictly allowed no tips for staff ( bit strange) and that this 10% was a ‘compulsory tip’. I found this strange that they do not allow us to tip staff that they say they value so much. The hotel then went on to say that the 10% can be regarded as a fee for the booking confirmation I had requested which they called “processing a visa” which was certainly not the case. They also went on to talk about how us brits pay large tips in our country but Pakistani visitors do not- this is another reason how they justified the service charge. 

Chitral is a beautiful place with loving people. On my visit I found This is a very commercial hotel popular because they have a footfall of western travellers and are savy on social media. They have English language skills that make it appealing to western travellers like us this is why they are popular. Chitral has many other beautiful hotels tok that need to be sought out that do not have the petty attitude of the staff here and the disgusting reasons they gave for a simple question I asked as a potential customer. I hope this review is helpful for my fellow british and gulf travellers when making choices. In my opinion if a hotel can be so petty they are a fail no matter how nice it looks.

Lack of customer care and overrated

Pakistan needs more hotels like this! 

Comfortable, characterful, well-run, friendly, clean, excellent restaurant - a completely pleasurable experience.

Apparently there's a huge swimming pool but I was too busy enjoying the fabulous view from our balcony to seek it out.

Fabulous hotel in every detail!

A lovely place with great hospitality. One of the finest hosts ever met. Its owned by a noble family who are so caring that feels like home. Natural beauty of area coupled with great food and warm hospitality, a splendid experience. Hotel is situated at high ground from where view if city and river is enchanting.

Hindu Kush Height is a lovely Place with great hospitality

If anyone is desirous of visiting the scenic Chitral, enjoying every moment of stay and having a feel of home away from home, then Hindukash Heights is the answer. It provides you with all the comfort in form of crispy clean bed linens, well equipped washrooms, a balcony with a breathtaking view, assortment of delectable meals with home grown ingredients. And to top it all up, personalised focus by the management of Hindukash Heights, ensuring that their customers are pampered throughout their stay. Thoroughly enjoyed  our retreat at Hindukash Heights and Mastuj Fort. Thanks to the hosts for their unparalleled focus and meticulous care!

Hindukash Heights-Serenity infused with hospitality

Visited Hindukush heights for a week long trip and absolutely loved each and every bit of my stay. From views, infrastructure to food everything was super amazing. Super friendly staff and hotel owners. I left a piece of my heart there. If you want to feel at home away from home this is the place to go.

Hindukush Heights Chitral

Main amenities of the hotel

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Payment